|
At
Fortune,
quality
is
ingrained
in our
ethos –
be it
process,
policy,
or
people.
Stringent
quality
checks
are
implemented
at each
stage of
operation,
to
ensure
high
levels
of
accuracy.
A highly
dedicated
and
skilled
workforce,
backed
by
advanced
technologies
and
facilities,
and
extensive
training
programs,
result
in
faster
turnaround
times,
better
cost
effectiveness,
and
higher
accuracy.
Our
accuracy
level is
99.5% in
the
critical
fields
of data
capture.
Various
methodologies
such as
look-up
tables,
validation
rules,
arithmetic
checks,
relational
tables
and
double
blind
data
entry
have
been
developed
by
in-house
programmers.
These
provide
built-in
double
precision
and
ensure
data
validity
and
integrity
while
keying.
We have
received
ISO
9001:2000
certification
for
Quality
Management
System.
Error
Resolution
&
Training
Errors
are
identified
at
verify
and
validation
stages
of data
capture.
Intermediate
levels
of error
reports
are used
to
retrain
the
operators.
Sample
auditing
is
carried
out in
the
final
stage.
Our
software
is able
to
identify
each
error
reported
during
the
final
audit.
All
errors
reported
by
auditors
are once
again
reviewed
and
compared
with the
original
images.
Based on
this
analysis,
a
PowerPoint
presentation
is
prepared
by our
Quality
Department
to
retrain
the
operators.
The
auditors
are also
trained
to
eliminate
auditor
errors.
Training
and
retraining
functions
are
streamlined
and each
operator
undergoes
120
hours of
classroom and
lab
training
before
placement
into
operations.
Each
operator
undergoes
an
average
6 hours
per week
of
refresher
training.
All
employees
are also
trained
on
implementing
and
maintaining
Information
System
Security
Policies
&
Procedures
and
various
regulations
like HIPAA. |
