PROCESSING FACILITIES

   

Fortune’s offshore processing facilities are located in India: at Baroda and Bangalore. Equipped with the latest technologies and systems, and a skilled workforce, these provide 24x7 services to our global clientele.

The Baroda facility is developed on a 40000 sq.ft. plot and a three storied building has been constructed with a 35000 sq.ft. production floor capacity. It accommodates 250 workstations and can add another 125 at a short notice of one month.

The Bangalore facility is established on a 50000 sq.ft. plot and has a 15000 sq.ft. production floor accommodating 175 workstations. The Bangalore facility can also be upgraded at short notice.

Both facilities are equipped with a dedicated T1 high-speed internet connectivity. The facilities are interconnected, as well as connected to the US Front End office through multiple international private leased circuits (IPLCs)

Servers and workstations are provided with UPS, alternate power supply and backups. Spare servers, standby AC units, and built-in redundancies ensure zero downtime.

The Technology

  • Dedicated leased lines for high-speed net connectivity

  • IBM/Compaq servers and workstations

  • Redundant Power supplies and RAID Controller

  • CISCO routers

  • Gigabit switches

  • HTU-E1 RAD modems

  • CAT-6 network

  • APC Symetra UPS with N+1 redundancy

The Fortune setup is based on the unique Hybrid Model which combines the benefits of offshore activities with the advantages of onshore capabilities.

The onshore activities are carried out at our client support and marketing office in the US. The US Front End Office focuses on strategic alliances in addition to mail room operations, sales, marketing, business development, and customer support

 

Capabilities | Business Continuity | Security Policy