BACK OFFICE OPERATIONS

NON-MEDICAL TRANSCRIPTION

MARKET RESEARCH SURVEYS

Market Research Surveys

Marketing departments of Automobile, Consumer Product and other industries regularly carry out research and customer feedback surveys. They distribute printed forms and collect the information in large quantities. This information is very important but is of no use unless converted into a database and analyzed.

Fortune processes large quantities of such surveys on on-going basis. The ImageIndex technology developed in-house by Fortune, can process a variety of Forms, Question Codes, Answer Codes and other important information of the surveys. All information is captured with 99% accuracy and delivered to client in required file format. It is then analyzed to achieve marketing goals, customer support and service, enhancing customer satisfaction, consumer feedback for further product improvement etc. By outsourcing such projects to Fortune, companies achieve substantial cost saving as well as get high quality levels of services and solutions.